LMAX incident

LMAX Global: Crypto Deposits in Broker

Minor Resolved View vendor source →

LMAX experienced a minor incident on April 29, 2026 affecting Payments, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 01:25 PM UTC
Resolved
Apr 29, 2026, 03:06 PM UTC
Duration
1h 41m
Detected by Pingoru
Apr 29, 2026, 01:25 PM UTC

Affected components

Payments

Update timeline

  1. investigating Apr 29, 2026, 01:25 PM UTC

    We are currently investigating the issue where Crypto deposits are not showing full ledger information for Broker Clients.

  2. identified Apr 29, 2026, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 03:06 PM UTC

    This incident has been resolved.