LMAX Outage History

LMAX is up right now

Pingoru has recorded 46 incidents for LMAX: 15 in the last 12 months and 1 in the last 90 days.

Source: status.lmax.com

46incidents recorded
15last 12 months
1last 90 days
3 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking LMAX in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202625 of 720 (1%)
May 202637 of 744 (1%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202610 of 570 (0%)

Incidents, newest first

Notice October 16, 2026 www.lmax.com – Partial Availability Issue 18m

Started Oct 16, 2026, 02:53 PM UTC· resolved Oct 16, 2026, 03:11 PM UTC

  1. identified Oct 16, 2026, 02:53 PM UTC

    The LMAX website (www.lmax.com) is currently unavailable for some users due to necessary changes to the hosting engine. We apologise for the inconvenience and are working to restore full access. We will provide an update shortly.

  2. monitoring Oct 16, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 16, 2026, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2026 LMAX Perpetual Futures - Pricing Incident 2h 28m Market Data

Started May 22, 2026, 06:49 AM UTC· resolved May 22, 2026, 09:18 AM UTC

  1. investigating May 22, 2026, 06:49 AM UTC

    We are investigating market data related incident that has started at 06:09 UTC

  2. investigating May 22, 2026, 08:11 AM UTC

    We are currently investigating alternative solutions to restore service.

  3. resolved May 22, 2026, 09:18 AM UTC

    Services are now restored.

Read the full incident report →

Notice May 18, 2026 LMAX SWAPS X-Bridge Related incident 2h 8m

Started May 18, 2026, 09:07 AM UTC· resolved May 18, 2026, 11:16 AM UTC

  1. investigating May 18, 2026, 09:07 AM UTC

    We are currently investigating the issue. Front End application is not affected by this incident. More updates to follow shortly.

  2. monitoring May 18, 2026, 09:51 AM UTC

    A fix has been successfully implemented and service is restored. We are currently monitoring the system.

  3. resolved May 18, 2026, 11:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 14, 2026 Prematurely closed UAT Maintenance 1h 57m LMAX Exchange UAT

Started May 14, 2026, 01:14 PM UTC· resolved May 14, 2026, 03:11 PM UTC

  1. identified May 14, 2026, 01:14 PM UTC

    We apologise for the downtime. The cause is unexpectedly prolonged maintenance that involved patching the underlying servers against some of the recent serious vulnerabilities. While we have been solving hiccups and gremlins we discovered during the patching, unfortunately the pre-set maintenance template resolved it automatically. Please accept our apologies. ETA: 1h.

  2. resolved May 14, 2026, 03:11 PM UTC

    The extended UAT maintenance has been completed successfuly. We have released a new version of the software and conducted other urgent maintenance. Please accept our sincere apologies for the delay.

Read the full incident report →

Notice April 30, 2026 P1 - INC0024145 - PERPS issue in Prod and Demo 3h 24m

Started Apr 30, 2026, 03:59 AM UTC· resolved Apr 30, 2026, 07:23 AM UTC

  1. investigating Apr 30, 2026, 03:59 AM UTC

    Please be aware of an ongoing P1 incident affecting PERPS in Demo and Production. This is affecting both revenue and client trading. The issue is being investigated as a priority. More information to follow shortly.

  2. identified Apr 30, 2026, 05:03 AM UTC

    Re this ongoing incident, further to investigation, we have now identified a root cause. An emergency change is being prepared to resolve the issue, and we plan to bring PERPS Demo and Production back up shortly.

  3. resolved Apr 30, 2026, 07:23 AM UTC

    Resolved: Release was pushed to both PERPS Demo and Production and we are back up and running now.

Read the full incident report →

Minor April 29, 2026 LMAX Global: Crypto Deposits in Broker 1h 41m Payments

Started Apr 29, 2026, 01:25 PM UTC· resolved Apr 29, 2026, 03:06 PM UTC

  1. investigating Apr 29, 2026, 01:25 PM UTC

    We are currently investigating the issue where Crypto deposits are not showing full ledger information for Broker Clients.

  2. identified Apr 29, 2026, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 29, 2026, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 29, 2026, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 5, 2026 UAT Maintenance 1h 53m LMAX Exchange UAT

Started Mar 05, 2026, 09:52 AM UTC· resolved Mar 05, 2026, 11:46 AM UTC

  1. investigating Mar 05, 2026, 09:52 AM UTC

    We will be undergoing scheduled maintenance during this time.

  2. resolved Mar 05, 2026, 11:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026 Internet Connectivity problem 56m

Started Feb 20, 2026, 06:51 PM UTC· resolved Feb 20, 2026, 07:47 PM UTC

  1. investigating Feb 20, 2026, 06:51 PM UTC

    We are investigating incident related to internet connectivity.

  2. monitoring Feb 20, 2026, 07:17 PM UTC

    We have recorded impact on the internet based services in London between 18:36 and 18:46 DST. We are currently monitoring the situation.

  3. resolved Feb 20, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026 Delays in external emails sent from lmax.com and lmaxdigital.com 19h 9m Communications (Phones, Emails, Live Chat)

Started Feb 02, 2026, 12:49 PM UTC· resolved Feb 03, 2026, 07:58 AM UTC

  1. investigating Feb 02, 2026, 12:49 PM UTC

    We are investigating an incident impacting emails sent from lmax.com and lmaxdigital.com domains to external contacts.

  2. monitoring Feb 02, 2026, 02:40 PM UTC

    We have implemented a fix earlier this morning and are gradually recovering external outbound email service.

  3. monitoring Feb 02, 2026, 03:53 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 03, 2026, 07:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 14, 2026 Perpetual Futures FIX Trading 46m

Started Jan 14, 2026, 01:24 PM UTC· resolved Jan 14, 2026, 02:10 PM UTC

  1. investigating Jan 14, 2026, 01:24 PM UTC

    We are currently investigating incident related to Perpetual Futures FIX trading.

  2. monitoring Jan 14, 2026, 02:01 PM UTC

    We are monitoring the incident after applying the fix.

  3. resolved Jan 14, 2026, 02:10 PM UTC

    The incident has been resolved.

Read the full incident report →

Notice December 12, 2025 PD #1525: Digital broker's custodian 2 integration has stopped detecting deposits after kit44 patch release. 35m Payments

Started Dec 12, 2025, 09:52 PM UTC· resolved Dec 12, 2025, 10:27 PM UTC

  1. identified Dec 12, 2025, 09:52 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 12, 2025, 10:27 PM UTC

    We are pleased to announce the incident has now been resolved. We investigated the issue, identified a fix, raised a change request for the proposed resolution and actioned the change. This has been tested and confirmed resolved.

Read the full incident report →

Minor December 8, 2025 Java API rejections in London Professional 1h 40m Market Data

Started Dec 08, 2025, 10:19 AM UTC· resolved Dec 08, 2025, 12:00 PM UTC

  1. investigating Dec 08, 2025, 10:19 AM UTC

    Some clients reported rejections from https://api.lmaxtrader.com.

  2. monitoring Dec 08, 2025, 10:58 AM UTC

    We have created a workaround for the issue. Some clients confirmed connectivity.

  3. resolved Dec 08, 2025, 12:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025 DFX Trading Portal is unavailable 42m

Started Nov 18, 2025, 02:12 PM UTC· resolved Nov 18, 2025, 02:55 PM UTC

  1. identified Nov 18, 2025, 02:12 PM UTC

    Please note that DFX Trading Portal is currently unavailable. Please contact support if you wish to place a trade.

  2. resolved Nov 18, 2025, 02:55 PM UTC

    The incident has been resolved as of 14:42 UTC.

Read the full incident report →

Minor November 18, 2025 LMAX Global Trading platform down 56m Trading Portal (GUI)

Started Nov 18, 2025, 12:03 PM UTC· resolved Nov 18, 2025, 12:59 PM UTC

  1. investigating Nov 18, 2025, 12:03 PM UTC

    we are currently investigating the issue. Should have you have any issues logging in please do not hesitate to contact our LMAX Client Services team.

  2. resolved Nov 18, 2025, 12:59 PM UTC

    Please note this incident is now resolved. For further queries, please do hesitate to contact our LMAX Client Services team via [email protected] or via +44 20 3192 2555.

Read the full incident report →

Critical November 12, 2025 Perpetual Futures Order Entry UAT Outage 4h 3m LMAX Perpetual Futures UAT

Started Nov 12, 2025, 09:33 AM UTC· resolved Nov 12, 2025, 01:36 PM UTC

  1. investigating Nov 12, 2025, 09:33 AM UTC

    We are currently investigating this issue.

  2. identified Nov 12, 2025, 11:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2025, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2025, 01:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2025 Pyth price not updating in Perpetual Futures –

Started Aug 18, 2025, 12:30 PM UTC· resolved Aug 18, 2025, 12:30 PM UTC

  1. resolved Aug 18, 2025, 12:58 PM UTC

    Trading was briefly suspended on the Production Perpetual Futures Exchange due to an issue connecting to a third-party pricing source. All functionality has now resumed; markets were opened at 13:55 BST.

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Minor June 20, 2025 Issue with Crypto Deposits on LMAX Digital 54m Payments

Started Jun 20, 2025, 01:41 PM UTC· resolved Jun 20, 2025, 02:35 PM UTC

  1. investigating Jun 20, 2025, 01:41 PM UTC

    We are currently investigating the issue

  2. resolved Jun 20, 2025, 02:35 PM UTC

    this incident has now been resolved.

Read the full incident report →