LMAX incident

New York Exchange internet access unavailable

Notice Resolved View vendor source →

LMAX experienced a notice incident on May 22, 2020, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2020, 03:39 AM UTC
Resolved
May 22, 2020, 08:42 AM UTC
Duration
5h 3m
Detected by Pingoru
May 22, 2020, 03:39 AM UTC

Update timeline

  1. investigating May 22, 2020, 03:58 AM UTC

    We are currently investigating this issue.

  2. monitoring May 22, 2020, 03:59 AM UTC

    Service has been restored, there was a loss of internet access. We are monitoring.

  3. monitoring May 22, 2020, 05:00 AM UTC

    Customers will see increased latency to New York Professional until this incident is fully resolved.

  4. resolved May 22, 2020, 08:42 AM UTC

    Service has been restored to normal.