LMAX experienced a critical incident on January 10, 2022 affecting LMAX Exchange UAT and LMAX Global Demo, lasting 9h 30m. The incident has been resolved; the full update timeline is below.
Affected components
LMAX Exchange UATLMAX Global Demo
Update timeline
- investigating Jan 10, 2022, 06:24 PM UTC
We are currently investigating a service outage in LMAX Test Environments; LMAX Exchange UAT, LMAX Global Demo and LMAX Global MT4 Demo. We believe this is due to a site wide power outage at the data centre provider.
- identified Jan 10, 2022, 09:27 PM UTC
The data centre provider is restoring services, further updates will follow
- identified Jan 10, 2022, 10:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 11, 2022, 03:54 AM UTC
Power was restored and we have tested and restored all test environments