LMAX experienced a critical incident on July 19, 2019 affecting Communications (Phones, Emails, Live Chat), lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Communications (Phones, Emails, Live Chat)
Update timeline
- investigating Jul 19, 2019, 06:24 AM UTC
Please note that our LMAX NZ CN website is currently not accessible and our teams are investigating this.
- investigating Jul 19, 2019, 06:25 AM UTC
We are continuing to investigate this issue.
- resolved Jul 19, 2019, 09:58 AM UTC
This incident has been resolved.