LMAX incident

LMAX pricing widgets and Android mobile app

Notice Resolved View vendor source →

LMAX experienced a notice incident on November 27, 2019 affecting Mobile Trading Apps and Communications (Phones, Emails, Live Chat), lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2019, 03:56 AM UTC
Resolved
Nov 27, 2019, 06:15 AM UTC
Duration
2h 18m
Detected by Pingoru
Nov 27, 2019, 03:56 AM UTC

Affected components

Mobile Trading AppsCommunications (Phones, Emails, Live Chat)

Update timeline

  1. investigating Nov 27, 2019, 03:56 AM UTC

    LMAX pricing widgets are showing errors and prices are not updating. Android mobile apps are showing no connection to server but client can still place trades.

  2. resolved Nov 27, 2019, 06:15 AM UTC

    Issue is fixed and resolved.