LMAX experienced a major incident on May 10, 2022 affecting Communications (Phones, Emails, Live Chat), lasting 4h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Communications (Phones, Emails, Live Chat)
Update timeline
- investigating May 10, 2022, 05:09 AM UTC
The live chat feature at https://www.lmax.com/global is currently experiencing issues. We are investigating the issue. For any inquiries please contact us via [email protected] or call our service desk: +44 20 3192 2555
- resolved May 10, 2022, 10:08 AM UTC
This incident is now resolved.