LMAX incident

Missing trade history in LMAX Global LD4

Notice Resolved View vendor source →

LMAX experienced a notice incident on February 6, 2023, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2023, 01:07 PM UTC
Resolved
Feb 06, 2023, 06:12 PM UTC
Duration
5h 4m
Detected by Pingoru
Feb 06, 2023, 01:07 PM UTC

Update timeline

  1. identified Feb 06, 2023, 01:07 PM UTC

    We had an incident today from 01:29 UTC until 03.45 UTC where trades are missing from account history in LMAX Global LD4, we are currently adding in the missing trades, all positions and account summaries are current and correct.

  2. resolved Feb 06, 2023, 06:12 PM UTC

    Incident has been resolved shortly after 18:00 GMT. The data has been restored successfully.