LMAX experienced a minor incident on December 7, 2023 affecting Communications (Phones, Emails, Live Chat), lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Communications (Phones, Emails, Live Chat)
Update timeline
- investigating Dec 07, 2023, 09:16 AM UTC
We are currently investigating the issue with receiving emails into [email protected]. Should you have any urgent queries, please contact us via phone on +44 20 3192 2555 or via live chat on our website: https://www.lmax.com/global
- resolved Dec 07, 2023, 02:48 PM UTC
This incident has now been resolved.