LMAX incident

MT4 Retail intermittent issue

Minor Resolved View vendor source →

LMAX experienced a minor incident on July 19, 2024 affecting MT4, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:13 AM UTC
Resolved
Jul 19, 2024, 09:04 AM UTC
Duration
2h 51m
Detected by Pingoru
Jul 19, 2024, 06:13 AM UTC

Affected components

MT4

Update timeline

  1. investigating Jul 19, 2024, 06:13 AM UTC

    We are currently investigating incident impacting MT4 Retail service.

  2. monitoring Jul 19, 2024, 08:12 AM UTC

    We have implemented the workaround and are monitoring the incident

  3. resolved Jul 19, 2024, 09:04 AM UTC

    The incident has been resolved