LlamaIndex incident

Increased Parse Latency

Minor Resolved View vendor source →

LlamaIndex experienced a minor incident on May 6, 2026 affecting LlamaParse API, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 11:35 PM UTC
Resolved
May 07, 2026, 12:41 AM UTC
Duration
1h 5m
Detected by Pingoru
May 06, 2026, 11:35 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating May 06, 2026, 11:35 PM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2026, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 12:41 AM UTC

    This incident has been resolved.