LlamaIndex incident

Major outage

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on June 1, 2025 affecting LlamaParse API and LlamaParse UI, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2025, 03:44 AM UTC
Resolved
Jun 01, 2025, 05:30 AM UTC
Duration
1h 45m
Detected by Pingoru
Jun 01, 2025, 03:44 AM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Jun 01, 2025, 03:44 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 01, 2025, 04:55 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 01, 2025, 05:11 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 01, 2025, 05:29 AM UTC

    We are continuing to investigate this issue.

  5. resolved Jun 01, 2025, 05:30 AM UTC

    This incident has been resolved.