LlamaIndex incident

Platform Outage

Major Resolved View vendor source →

LlamaIndex experienced a major incident on June 12, 2025 affecting LlamaParse Docs and LlamaParse API and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:12 PM UTC
Resolved
Jun 12, 2025, 07:03 PM UTC
Duration
51m
Detected by Pingoru
Jun 12, 2025, 06:12 PM UTC

Affected components

LlamaParse DocsLlamaParse APILlamaParse APILlamaParse UILlamaParse UI

Update timeline

  1. investigating Jun 12, 2025, 06:12 PM UTC

    All services are currently unavailable due to an upstream auth provider outage. We are actively working to resolve the issues.

  2. resolved Jun 12, 2025, 07:03 PM UTC

    This incident has been resolved.