Livestorm experienced a critical incident on December 5, 2022 affecting Livestorm app, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2022, 09:35 AM UTC
Our team has just been notified of an issue leading to the platform being inaccessible due to a presumed high load on the platform. We are currently investigating further on this and will provide more details as the issue progresses. We apologise for the inconvenience.
- monitoring Dec 05, 2022, 09:41 AM UTC
We've been able to re-establish access to the platform and users should now be able to use the platform as required. Our team is actively monitoring this to ensure there are no further issues with this. We apologise for the inconvenience caused.
- resolved Dec 05, 2022, 09:54 AM UTC
After monitoring for the past minutes, we can now confirm that users should no longer face any further issues in regards to this. Thank you for your patience and apologies for the inconvenience.