Livestorm incident
Non-synchronisation of events created using the Google Add-on
Livestorm experienced a minor incident on April 4, 2023 affecting Livestorm app, lasting 28d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 04, 2023, 03:15 PM UTC
Our team has been alerted of an issue regarding the non-synchronisation of events created using the Google Add-on We're actively working towards adequately investigating the issue in order to ensure that users could continue using our add-on in order to create and manage events. Users may however continue to create and manage their events as required over the Dashboard which is not affected by the scope of this incident. Apologies for any inconvenience caused. We will keep you updated as our investigation progresses.
- identified Apr 18, 2023, 03:03 PM UTC
Our team has identified the source of the issue and is actively working towards resolving this.
- resolved Apr 20, 2023, 11:18 AM UTC
The synchronisations have now been re-enabled and are functioning as expected. Users should now be able to use both the Google Addon and the #livestorm command to manage their events as required. Apologies for the inconvenience caused in regards to this and thank you for your patience.