Livestorm incident
Users experiencing a blank page when logging in to the Dashboard
Livestorm experienced a major incident on May 16, 2024 affecting Livestorm app, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 16, 2024, 09:29 AM UTC
Our team has been notified of an ongoing issue whereas users might be noticing a blank page following their login and as such being unable to access the Dashboard. We're actively working on releasing a hot-fix targeted towards resolving this issue. We apologise for any inconvenience caused.
- monitoring May 16, 2024, 09:56 AM UTC
The issue seems to have been caused by changes within our release deployed this morning. These have now been reverted and the release has been stabilised. We're continuing to monitor the issue to ensure that users have no further impact in regards to this. We apologize for any inconvenience caused to this end.
- resolved May 16, 2024, 10:12 AM UTC
Following our monitoring over the last few minutes, our team has confirmed that there is no ongoing impact in regards to the issue and users should be able to access the platform as required.