Livestorm experienced a major incident on November 29, 2023 affecting Livestorm app, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 29, 2023, 08:45 AM UTC
Our team has identified an issue in regards to loading the list of uploaded medias in the room. We are actively investigating the issue in order to resolve this. Apologies for the inconvenience.
- monitoring Nov 29, 2023, 08:59 AM UTC
The fix regarding the list of medias has now been released and users should no longer face further issues in regards to this. The cause was found to be related to a library upgrade that has since been reverted.
- resolved Nov 29, 2023, 09:36 AM UTC
We can confirm that the issue has been fully resolved and there is no further impact on our users in regards to this issue. We appreciate your patience through this, and apologise for any inconvenience that this might have caused.