Livestorm experienced a critical incident on June 27, 2024 affecting Livestorm app, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 27, 2024, 08:50 AM UTC
Our team has just been notified of an issue leading to the platform being inaccessible due to a presumed high load on the platform. We are currently investigating further on this and will provide more details as the issue progresses. We apologise for the inconvenience.
- monitoring Jun 27, 2024, 08:56 AM UTC
Our team has been able to re-stabilise the platform now and we can notice that the platform is now accessible once again. We're continuing to monitor the application to ensure users have no further impact to this end. Apologies for the inconvenience caused here.
- identified Jun 27, 2024, 09:17 AM UTC
Our team continues to notice certain cases of the platform being inaccessible due to a presumed high load on the platform. We are currently investigating further on this and will provide more details as the issue progresses.
- resolved Jun 27, 2024, 09:30 AM UTC
Our team has been able to re-stabilise the platform now and we can notice that the platform is now accessible once again. We can now confirm that users are having no further issues in accessing the platform. Apologies for the inconvenience caused here.