LiveKit incident

Investigating alerts for increased timeout error rates on ListParticipants APIs

Notice Resolved View vendor source →

LiveKit experienced a notice incident on August 12, 2026, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 06:34 PM UTC
Resolved
Aug 12, 2026, 08:09 PM UTC
Duration
1h 34m
Detected by Pingoru
Aug 12, 2026, 06:34 PM UTC

Update timeline

  1. investigating Aug 12, 2026, 06:34 PM UTC

    We are currently investigating alerts for elevated server error rates on LiveKit RoomService APIs (GetParticipant, ListParticipants, RemoveParticipant) across multiple regions. The impact appears to be intermittent and limited to a subset of room-management API requests. We will follow with more details as soon possible.

  2. monitoring Aug 12, 2026, 07:20 PM UTC

    Error rates on ListParticipants API requests returned to normal as of 18:58 UTC. We will follow up with more details as soon possible.

  3. resolved Aug 12, 2026, 08:09 PM UTC

    Error rates on ListParticipants API requests recovered at 18:58 UTC and have remained stable since.