LiveKit experienced a notice incident on August 22, 2025, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 22, 2025, 04:49 PM UTC
From 15:58-16:18 UTC, around 2% of StartEgress requests failed with 503 service unavailable. The root cause was an issue with our autoscaling metrics, causing our canary clusters to stop scaling. The change has been reverted and service is now back to normal.