LiveKit experienced a minor incident on June 18, 2026 affecting Cloud Dashboard (cloud.livekit.io), lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Dashboard (cloud.livekit.io)
Update timeline
- investigating Jun 18, 2026, 05:49 PM UTC
We are investigating reports of the Sessions and Agent Insights pages not being accessible on the LiveKit Cloud Dashboard. There is no data loss or ongoing session impact associated with this.
- investigating Jun 18, 2026, 06:39 PM UTC
Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.
- resolved Jun 18, 2026, 07:10 PM UTC
As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.