LiveKit experienced a notice incident on August 26, 2025 affecting Global SIP, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Global SIP
Update timeline
- monitoring Aug 26, 2025, 04:59 PM UTC
We experienced spikes of slow db queries around 1600 and 1700 UTC Aug 26, 2025 that affected the performance of the Egress, Ingress and SIP APIs in US West region . We rolled out a fix at 1734 UTC Aug 26, 2025 and are now monitoring the situation.
- resolved Aug 26, 2025, 08:09 PM UTC
This incident has been resolved.