LiveKit incident

Analytics data processing pipeline is currently offline

Minor Resolved View vendor source →

LiveKit experienced a minor incident on September 25, 2025 affecting Cloud Dashboard (cloud.livekit.io), lasting 8h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 11:12 AM UTC
Resolved
Sep 25, 2025, 07:40 PM UTC
Duration
8h 27m
Detected by Pingoru
Sep 25, 2025, 11:12 AM UTC

Affected components

Cloud Dashboard (cloud.livekit.io)

Update timeline

  1. identified Sep 25, 2025, 11:12 AM UTC

    Analytics data processing pipeline is currently down. We are working on recovering the processing pipeline. Cloud dashboard and analytics api will be missing data during this time

  2. monitoring Sep 25, 2025, 03:00 PM UTC

    A fix has been deployed and we are monitoring.

  3. resolved Sep 25, 2025, 07:40 PM UTC

    This incident has been resolved. We will work on the recovering the data for which duration the processing was down