LiveKit experienced a major incident on October 2, 2025 affecting Global Real Time Communication, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Global Real Time Communication
Update timeline
- investigating Oct 02, 2025, 10:41 AM UTC
We've discovered networking issues in cloud provider in Tokyo. We're routing around it.
- investigating Oct 02, 2025, 10:44 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 02, 2025, 10:57 AM UTC
We have mitigated by routing traffic around the affected region and continue to monitor.
- resolved Oct 02, 2025, 11:05 AM UTC
This incident has been resolved.