LiveKit incident

issues with building new releases on cloud agents

Minor Resolved View vendor source →

LiveKit experienced a minor incident on October 6, 2025 affecting Global Cloud Agents, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 10:33 PM UTC
Resolved
Oct 06, 2025, 11:20 PM UTC
Duration
46m
Detected by Pingoru
Oct 06, 2025, 10:33 PM UTC

Affected components

Global Cloud Agents

Update timeline

  1. investigating Oct 06, 2025, 10:33 PM UTC

    We are currently investigating the issue. Running cloud agents are not affected, only new builds.

  2. monitoring Oct 06, 2025, 10:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2025, 11:20 PM UTC

    This incident has been resolved.

  4. postmortem Oct 06, 2025, 11:20 PM UTC

    During a routine cloud-agents control plane release, a configuration error caused the service to crash. We quickly identified and corrected the problematic config value, restoring normal operation. We are investigating ways to make our configs more robust and will look to add additional testing around this process to ensure the issue doesn’t happen again.