LiveKit incident

Issues with updating cloud agents

Minor Resolved View vendor source →

LiveKit experienced a minor incident on October 7, 2025 affecting Global Cloud Agents, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 06:06 PM UTC
Resolved
Oct 07, 2025, 09:25 PM UTC
Duration
3h 19m
Detected by Pingoru
Oct 07, 2025, 06:06 PM UTC

Affected components

Global Cloud Agents

Update timeline

  1. investigating Oct 07, 2025, 06:06 PM UTC

    Issues with updating existing cloud agents. Running agents are still working as expected.

  2. identified Oct 07, 2025, 07:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2025, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2025, 09:25 PM UTC

    This incident has been resolved.