LiveKit experienced a minor incident on October 22, 2025 affecting Cloud Dashboard (cloud.livekit.io), lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Dashboard (cloud.livekit.io)
Update timeline
- investigating Oct 22, 2025, 02:05 AM UTC
We are currently investigating the issue. This affects only the analytics dashboard and api. Real time communications is operational
- identified Oct 22, 2025, 02:10 AM UTC
The issue has been identified. Dashboard is now accessible. We are working on restarting the processing pipeline
- identified Oct 22, 2025, 02:10 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 22, 2025, 04:49 AM UTC
A fix has been implemented. We are continuing to monitor the situation
- resolved Oct 22, 2025, 05:10 AM UTC
This incident has been resolved. We will backfill/restore the data