LiveKit incident

Frankfurt Cloud Provider Outage

Notice Resolved View vendor source →

LiveKit experienced a notice incident on October 31, 2025 affecting Europe Central - SIP and Europe Central - TURN and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 09:05 AM UTC
Resolved
Oct 31, 2025, 09:05 AM UTC
Duration
Detected by Pingoru
Oct 31, 2025, 09:05 AM UTC

Affected components

Europe Central - SIPEurope Central - TURNEurope Central - EgressEurope Central - IngressEurope Central - Real Time Communication

Update timeline

  1. resolved Oct 31, 2025, 09:05 AM UTC

    On 2025-10-31 from 06:42 to 06:55 UTC, we detected a cloud provider outage in Frankfurt. We automatically routed around this. After recovery, we noticed elevated RTT to other European clusters, so as a precaution we kept Frankfurt drained until the network proved stable. It was undrained at 09:08.