LiveKit incident

Cloud Agents in us-east experiencing update issues

Minor Resolved View vendor source →

LiveKit experienced a minor incident on October 31, 2025 affecting US East - Cloud Agents, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 12:37 PM UTC
Resolved
Oct 31, 2025, 02:35 PM UTC
Duration
1h 57m
Detected by Pingoru
Oct 31, 2025, 12:37 PM UTC

Affected components

US East - Cloud Agents

Update timeline

  1. investigating Oct 31, 2025, 12:37 PM UTC

    We are currently investigating the issue.

  2. monitoring Oct 31, 2025, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 31, 2025, 01:10 PM UTC

    The Reconciler service experienced an interruption, preventing certain changes (e.g., update-secret, deployments, etc.) from being applied to agents during the incident. Creation of new agents was not affected, and only a subset of existing agents were impacted.

  4. monitoring Oct 31, 2025, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 31, 2025, 02:35 PM UTC

    This incident has been resolved.