LiveKit incident

Analytics updates on Cloud Dashboard are delayed

Minor Resolved View vendor source →

LiveKit experienced a minor incident on March 30, 2026 affecting Cloud Dashboard (cloud.livekit.io), lasting 9h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 11:26 AM UTC
Resolved
Mar 30, 2026, 09:01 PM UTC
Duration
9h 34m
Detected by Pingoru
Mar 30, 2026, 11:26 AM UTC

Affected components

Cloud Dashboard (cloud.livekit.io)

Update timeline

  1. investigating Mar 30, 2026, 11:26 AM UTC

    We are currently investigating the issue. Only dashboard updates are affected (real time communication is not affected).

  2. identified Mar 30, 2026, 03:01 PM UTC

    The issue has been identified. We are working on a fix.

  3. identified Mar 30, 2026, 06:46 PM UTC

    A fix has been deployed. We expect the service to be restored shortly and will provide another update once it is back online.

  4. monitoring Mar 30, 2026, 08:12 PM UTC

    The fix has been applied and real-time processing for the Cloud Dashboard is back online globally. We are monitoring the pipeline.

  5. monitoring Mar 30, 2026, 08:55 PM UTC

    We have initiated the process of backfilling delayed analytics data.

  6. resolved Mar 30, 2026, 09:01 PM UTC

    Real-time analytics updates on Cloud Dashboard is now fully functional, and delayed data are in the process of being backfilled.