Liquid Web incident

Phone System Issues

Major Ongoing View vendor source →

Liquid Web is currently experiencing a major incident affecting Phone, which began 3h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 07:58 PM UTC
Resolved
Ongoing
Duration
● 2h 48m
Detected by Pingoru
May 27, 2026, 07:58 PM UTC

Affected components

Phone

Update timeline

  1. investigating May 27, 2026, 07:58 PM UTC

    We are investigating an issue preventing customers from reaching support via Phone. Please use Live Chat or open a Support Case at my.liquidweb.com for immediate assistance while we restore the phone service. We appreciate your patience and understanding as we work to restore this service. Thank you.

  2. monitoring May 27, 2026, 08:09 PM UTC

    Our phone system is now back online, and agents should be able to connect and accept calls. We will continue to monitor the system to ensure stability. Thank you for your continued patience.