Liquid Web incident
Premium business email Webmail Access Issues
Liquid Web experienced a minor incident on October 14, 2026 affecting Business Email, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2026, 01:04 PM UTC
We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it. In the meantime, customers can access their email using the alternative webmail portal: https://webmail.liquidweb.services/ We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available. If you have any questions or concerns, please feel free to contact us via case or chat.
- resolved Oct 14, 2026, 04:21 PM UTC
Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.