Storm Switch Down Lansing (DC3)

Update timeline

1. investigating Feb 24, 2026, 09:23 AM UTC

   A possible switch failure has been reported at our DC3 location. Our networking team is currently investigating and will provide an update once more information has been gathered. Some customers in this location may experience an outage. Please contact Support if you have any questions or notice any anomalies.

2. identified Feb 24, 2026, 09:30 AM UTC

   Our team is currently working on replacing the faulty switch. We will keep this space updated as soon as the work is completed.

3. monitoring Feb 24, 2026, 10:15 AM UTC

   Thank you for your time and patience. Our engineers have successfully replaced the switch and recovered the server access. We are closely monitoring the situation now. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

4. resolved Feb 24, 2026, 11:24 AM UTC

   This incident has been resolved.