Link11 incident

INC20220507 Problem WebGUI Interface - NO Down Time - 07.05.2022 00:06 CEST / UTC +2

Notice Resolved View vendor source →

Link11 experienced a notice incident on May 7, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 07, 2022, 12:06 AM UTC
Resolved
May 07, 2022, 12:06 AM UTC
Duration
—
Detected by Pingoru
May 07, 2022, 12:06 AM UTC

Update timeline

  1. resolved May 09, 2022, 02:31 PM UTC

    Link11 has encountered a technical problem with the WebDDoS traffic reporting. A local issue led to incomplete reporting from 07.05.2022 00:06 CEST / UTC +2 till 07.05.2022 06:00 CEST / UTC +2. As a result, the WebGUI is not showing traffic related details for the above mentioned time frame. The WebDDoS service availability has *not* been affected. The problem has been resolved and we are currently investigating for the options to restore the reporting for the mentioned time period. Start: 07.05.2022 00:06 CEST / UTC +2 End: 07.05.2022 06:04 CEST / UTC +2 Impact: WebGUI Traffic Graphs for WebDDoS do not display data Affected Services: WebDDoS, no impact to customer service availability. If you have any questions or queries please don't hesitate to contact us at [email protected] or call us at +49 69 264 929799.