Link11 experienced a major incident on January 28, 2023 affecting Web DDoS Protection and Secure CDN, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web DDoS ProtectionSecure CDN
Update timeline
- identified Jan 28, 2023, 04:51 PM UTC
One of our physical server for virtual machine environment in FFM14 We are investigation this issue. This has a partial impact on Web DDoS and CDN.
- identified Jan 28, 2023, 04:52 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 28, 2023, 05:30 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 28, 2023, 05:39 PM UTC
The incident is resolved, depending on the updates from our hardware vendors we'll schedule changes for all hypervisors running the same hardware configuration.