Link11 incident

dosarrest Email/Tickets difficulties

Notice Resolved View vendor source →

Link11 experienced a notice incident on September 27, 2024, lasting 7d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 05:56 PM UTC
Resolved
Oct 04, 2024, 10:01 PM UTC
Duration
7d 4h
Detected by Pingoru
Sep 27, 2024, 05:56 PM UTC

Update timeline

  1. investigating Sep 27, 2024, 05:56 PM UTC

    Dear valued Clients, Please be aware that some clients are having difficulties opening email tickets to [email protected], due to security violations with various remote mail servers. Our team is rectifying each violation, but if you experience a bounce back error, please phone our support team at +1 888 818 1344 Best Regards, Link11 Customer Success Management

  2. monitoring Sep 27, 2024, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2024, 10:01 PM UTC

    This incident has been resolved.