LINK Mobility experienced a major incident on July 25, 2026 affecting Statistics, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 25, 2026, 06:11 PM UTC
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Start date & time: 2026-07-25 19:19 CEST Impact: Customers may experience temporary unavailability of WhatsApp message statistics in the MyLink 2.0 portal. Message delivery is not affected. The issue is limited to the display of message statistics and delivery status updates in the portal. We are currently investigating the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.
- monitoring Jul 25, 2026, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 25, 2026, 08:27 PM UTC
This incident has been resolved.