LINK Mobility is currently experiencing a minor incident affecting Link InTouch SMS API, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 02:28 PM UTC
Dear Customer/Partner, We would like to inform you of an unplanned service disruption affecting the InTouch platform, caused by an external network connectivity issue. Start time: 2026-06-19 12:09 CEST Affected Services: SMS Mobile Terminated (MT) SMS Delivery Reports (DLR) Impact: Customers may experience SMS submission failures, connection timeout errors, delayed message delivery, and delayed or missing delivery reports. The issue is related to an ongoing external network connectivity incident and remains under investigation. We apologize for any inconvenience caused and will provide further updates as they become available.