LINK Mobility incident
[Link Mobility France] Unscheduled Disturbance
LINK Mobility experienced a major incident on May 29, 2026 affecting MYLINKFR, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 01:46 PM UTC
Dear Customer/Partner, We are currently investigating an issue affecting the MyLinkFR Portal. Start time: 2026-05-29 15:20 CEST Affected Services: MyLinkFR Portal Impact: Customers may experience difficulties accessing the MyLinkFR Portal. Our technical teams are currently investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience and thank you for your patience.
- resolved May 29, 2026, 02:00 PM UTC
Dear Customer/Partner, The issue affecting the MyLinkFR Portal has been resolved. Start time: 2026-05-29 15:26 CEST End time: 2026-05-29 15:53 CEST Affected Services: MyLinkFR Portal Impact: Customers may have experienced difficulties accessing the MyLinkFR Portal during the incident period. The service has now been restored and is operating normally. We will continue to monitor the platform to ensure stability. We apologize for any inconvenience caused and thank you for your patience.