[Sweden][Tele2] Intermittent Delivery Delays

Update timeline

1. investigating May 15, 2026, 02:12 PM UTC

   We would like to inform you of an ongoing issue affecting traffic towards Tele2 in Sweden. The majority of traffic (approximately 98%) continues to be delivered successfully and without interruption. However, a small portion (around 1–2%) is currently experiencing intermittent delays due to instability observed on external internet connections. LINK Mobility is in close coordination with Tele2, and both teams are actively working to identify the underlying cause and apply appropriate mitigation measures. While the overall impact remains limited, the issue is being treated with priority until full stability is confirmed. We apologize for any inconvenience caused and will provide further updates as more information becomes available.

2. monitoring May 20, 2026, 12:02 PM UTC

   Dear Customer / Partner, We would like to provide an update regarding the ongoing issue affecting traffic towards Tele2 in Sweden. In cooperation with the operator, mitigation measures have been implemented and the observed impact has been successfully eliminated. Based on our latest observations, traffic is currently operating normally and remains stable. We are currently in a monitoring phase to confirm continued service stability and ensure that the issue has been fully mitigated. LINK Mobility remains in close coordination with Tele2 and will provide further updates if necessary. We apologize for any inconvenience caused and appreciate your patience.

3. resolved Jun 11, 2026, 06:45 AM UTC

   Dear Customer / Partner, Following an extended monitoring period, we have observed stable traffic levels towards Tele2 Sweden, with no further signs of the previously reported degradation. The mitigation measures implemented in cooperation with the operator have proven effective, and service performance has remained stable throughout the monitoring phase. Based on our observations, we consider the issue resolved, and this Service Problem will now be closed. Should you experience any further delays or anomalies, please do not hesitate to contact your local support team. Thank you for your patience and understanding.