Update timeline
- resolved Feb 11, 2026, 09:43 AM UTC
Dear Customer/Partner, We would like to inform you that on February 10, 2026, between 14:59 and 15:01 CET, a temporary service disruption occurred on the GW2 platform, specifically affecting the API. During this time window, some customers may have experienced connection issues or timeouts when accessing the GW2/PSW APIs and Link Engage. The issue has been resolved, and all services are now operating normally. We sincerely apologize for any inconvenience this may have caused. If you have any questions or require further assistance, please contact your local support team.
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