[Germany][1&1] Unscheduled disturbance

Update timeline

1. investigating Feb 20, 2026, 01:00 AM UTC

   Dear Customer / Partner, Please be aware that there is currently a disturbance towards 1&1 in Germany. Start Date & Time: 2026-02-20 01:15 CET Affected service: Delivery Reports Issue: Delivery reports are missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

2. monitoring Feb 20, 2026, 02:23 AM UTC

   Dear Customer / Partner, The impact is no longer present,1&1 Germany will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

3. resolved Feb 20, 2026, 04:25 AM UTC

   Dear Customer / Partner, For your information, the disturbance towards 1&1] in Germany has been resolved. Start Date & Time: 2026-02-20 01:15 CET End Date & Time: 2026-02-20 03:20 CET Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.