[Link Mobility France/Omnichannel] Unscheduled Disturbance

Update timeline

1. investigating Mar 12, 2026, 09:53 AM UTC

   Dear customer / partner, We are currently experiencing a service incident. Our team is investigating the root cause and working to restore the system to normal operation. Start Date & Time: 2026-03-12 10:00 CET Affected services: OCP Search Impact: Searching for information related to campaigns is currently not possible. We will share an update as soon as new information becomes available. We apologize for any inconvenience this may cause.

2. monitoring Mar 12, 2026, 11:39 AM UTC

   Dear Customer / Partner, We would like to inform you that the incident has been resolved. Link Mobility France services will remain under close observation for the next 2 hours. Start Date & Time: 2026-03-12 10:00 CET End Date & Time: 2026-03-12 12:35 CET We will send an additional update in 2 hours or sooner if new information becomes available. Thank you for your patience and understanding.

3. resolved Mar 12, 2026, 01:36 PM UTC

   Dear Customer / Partner We would like to inform you that the incident has been fully resolved. If you encounter any persistent issues or have questions, please don't hesitate to contact your local support for assistance. Thank you for your patience and trust.