[Italy][Vodafone] Unscheduled disturbance

Update timeline

1. investigating Apr 10, 2026, 07:13 AM UTC

   Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vodafone in Italy. Start Date & Time: 2026-04-10 09:00 CEST Affected service: SMS Traffic Issue: Mobile Terminated and Mobile Originated messages may be missing or delayed. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

2. monitoring Apr 10, 2026, 08:31 AM UTC

   Dear Customer / Partner, The impact is no longer present, Vodafone in Italy will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

3. resolved Apr 10, 2026, 11:00 AM UTC

   Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.