[Telia] [Finland] Unscheduled disturbance

Update timeline

1. investigating Apr 20, 2026, 02:11 PM UTC

   Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Telia Finland. Start Date & Time: 2026-04-20 15:20 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports Impact: MT messages may be delayed or missing MO messages may be delayed or missing Delivery Reports may be delayed or missing Our engineers are actively investigating the issue and remain in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

2. monitoring Apr 20, 2026, 04:04 PM UTC

   Dear Customer / Partner, The impact is no longer present, Telia in Finland will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

3. resolved Apr 20, 2026, 06:07 PM UTC

   Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.