Linear incident

EU sync failure

Resolved after 10 hours 20 minutes, affecting EU Region – Linear application, on September 27, 2026.

resolved Oct 01, 2026, 05:50 PM UTC

We've published a post mortem with details on this incident including a timeline of events and prevention steps for the future: https://linear.app/docs/eu-sync-outage

Started
Sep 27, 2026, 12:55 AM UTC
Resolved
Sep 27, 2026, 11:15 AM UTC
Duration
10h 20m
Detected by Pingoru
Sep 27, 2026, 12:55 AM UTC

Affected components

EU Region – Linear application

Update timeline

  1. investigating Sep 27, 2026, 10:56 AM UTC

    We are investigating an outage with our EU server. We'll post updates here as soon as possible.

  2. monitoring Sep 27, 2026, 11:15 AM UTC

    We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to [email protected] if you are experiencing issues. Given the scope and impact of the incident, we will follow up with a detailed post-mortem.

  3. resolved Sep 27, 2026, 12:02 PM UTC

    The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced. Please reach out to [email protected]: mailto:[email protected] if you are experiencing issues. We apologize for the downtime and are continuing to implement changes to improve our resilience in the future.

  4. resolved Oct 01, 2026, 05:50 PM UTC

    We've published a post mortem with details on this incident including a timeline of events and prevention steps for the future: https://linear.app/docs/eu-sync-outage

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