LINE WORKS incident
We deeply apologize for inconveniences experienced due to problems found in the CX Talk.
LINE WORKS experienced a major incident on July 18, 2026 affecting CX Talk, lasting 4d 1h. The incident has been resolved; the full update timeline is below.
Affected components
CX Talk
Update timeline
- investigating Jul 18, 2026, 05:43 AM UTC
We deeply apologize for inconveniences experienced due to problems found in the CX Talk. We are urgently trying to identify the cause of the problem. We ask for your kind understanding.
- identified Jul 22, 2026, 06:22 AM UTC
Problems found in the CX Talk has been identified and emergency corrections are being made.
- resolved Jul 22, 2026, 06:50 AM UTC
Problems found in the CX Talk has been resolved and can now be used. We apologize for the inconvenience and will do our best to provide a more stable service.