LINE WORKS incident
We deeply apologize for inconveniences experienced due to problems found in the Message, CX Talk.
LINE WORKS experienced a major incident on July 8, 2026 affecting Message and CX Talk, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
MessageCX Talk
Update timeline
- investigating Jul 08, 2026, 08:40 AM UTC
We deeply apologize for inconveniences experienced due to problems found in the Message, CX Talk. We are urgently trying to identify the cause of the problem. We ask for your kind understanding.
- identified Jul 08, 2026, 08:45 AM UTC
Problems found in the Message, CX Talk has been identified and emergency corrections are being made.
- resolved Jul 08, 2026, 09:12 AM UTC
Problems found in the Message, CX Talk has been resolved and can now be used. We apologize for the inconvenience and will do our best to provide a more stable service.