Lime Connect incident

Major Service Outage

Ongoing since 11:56 AM UTC, affecting Website Messenger and Inbound Email and 1 more.

monitoring Nov 10, 2026, 12:28 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2026, 11:56 AM UTC
Resolved
Ongoing
Duration
● 52m
Detected by Pingoru
Nov 10, 2026, 11:56 AM UTC

Affected components

Website MessengerInbound EmailWhatsAppAI Automation HubLoginFacebookDashboardSMSMessage CenterTelegram

Update timeline

  1. investigating Nov 10, 2026, 11:56 AM UTC

    We are currently experiencing technical difficulties in our data center, which are affecting all Lime Connect services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide an update within the next 60 minutes or as soon as more information becomes available. We sincerely apologize for the disruption and appreciate your patience and understanding. Please stay tuned to this page for the latest updates.

  2. identified Nov 10, 2026, 12:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2026, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

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