LimaCharlie incident

Degraded performance in USA region

Resolved after 19 hours 32 minutes, affecting Web Endpoints (app.limacharlie.io) and API USA (API USA Services) and 1 more, on February 3, 2026.

investigating Feb 03, 2026, 09:15 PM UTC

We experience unusually high load on one of the internal data systems, as a result some services, including D&R rule suppression, are impacted. Remediation effort on the way, systems began to return to normal operations.

Started
Feb 03, 2026, 09:15 PM UTC
Resolved
Feb 04, 2026, 04:47 PM UTC
Duration
19h 32m
Detected by Pingoru
Feb 03, 2026, 09:15 PM UTC

Affected components

Web Endpoints (app.limacharlie.io)API USA (API USA Services)API USA (API USA Management)API USA (API USA Modules)

Update timeline

  1. investigating Feb 03, 2026, 09:15 PM UTC

    We experience unusually high load on one of the internal data systems, as a result some services, including D&R rule suppression, are impacted. Remediation effort on the way, systems began to return to normal operations.

  2. resolved Feb 04, 2026, 04:47 PM UTC

    Issues resolved, all systems back to normal.

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